Privacy policy

Who we are

RepRepGo is made by Superfeedback OÜ (registry code 17386133), Telliskivi tn 60a/5, 10412 Tallinn, Estonia. We are responsible for the information described here. For any question about your privacy, write to ceo@superfeedback.ai.

Information we collect

You can use RepRepGo without signing in. Until you sign in with Google or choose to share movement data, your workouts stay on your phone and nothing about you reaches us apart from crash and error reports.

Your account. When you sign in with Google, we receive your name, email address, profile photo and a number that identifies your Google account.

Anonymous accounts. If you share movement data without signing in, we create an anonymous account for your phone: a random number, with no name, email or photo. From then on it holds what the app syncs (your activity, below) and the movement data you agreed to share. If you later sign in with Google, everything in it moves to your Google account and the anonymous account is deleted.

Your sign-ins. Each time you sign in, we record when it happened, your IP address and the type of app or browser you used. This keeps you signed in and protects your account.

Your activity in the app. The challenges you create and join, your streak, and your workouts: the date and time, your time zone, the app version, and for each set the exercise, your goal, the reps or seconds counted, and details of each rep such as its timing, its depth and the tip the app gave you.

Your league. If you signed in with Google: your points and your place each week, and whether you chose to show your name to others.

Your choices. Whether you agreed to share movement data, when, and under which version of this policy.

Movement data, only if you agree. While you exercise, the app follows points on your body, such as your shoulders, hips and knees. If you choose to share, we receive the positions of those points during each set. These are positions, not pictures. Along with them we receive the exercise, what the app counted, the lighting level, your phone’s model and Android version, and basic details of the camera used.

Crash and error reports. When the app or our server runs into an error, we receive a report of where in our code it happened, your phone’s model, Android version and app version, and a random number that identifies this install of the app. Reports are not linked to your account and never include movement data, videos or your workouts. If you send feedback from the app’s error screen, we receive what you write with the report.

Feedback you choose to send. From Profile or after a workout, we receive your message and any ratings you select through Sentry. Workout feedback also includes the challenge name, exercise names and whether you finished or ended early, so we can understand it. It includes no videos or body movement points, and we do not attach your account name or email.

What stays on your phone

Videos of your workouts are never sent to us. They are stored only on your phone. The app removes each video after 30 days, and all of them are removed if you delete your account in the app or uninstall the app.

How we use your information

• To sign you in and keep your account safe.
• If you signed in with Google, to keep your workouts on all your phones and bring them back when you change or reset your phone.
• To run the weekly leagues, for people signed in with Google.
• To make rep counting more accurate, using movement data from people who agreed to share it.
• To find and fix crashes and errors.

Our legal grounds

European data protection law (the GDPR) asks us to say what allows each use.

• Our agreement with you. Your account, your workouts, challenges and streak, saving them and bringing them back, and the weekly leagues: we need this information to provide the app you signed up for.
• Your consent. Movement data is shared only if you agree, and you can take that back at any time.
• Our legitimate interests. Sign-in records that keep accounts safe, crash and error reports that let us fix the app, and reading the feedback you send.

Who can see your information

Other people in your league. Each week you are placed on a board with up to 30 people. They can see your points. They see your first name, the first letter of your last name and your photo only if you turn on “Show my name”. Otherwise you appear without a name.

Companies that help us run the app. Google provides sign-in. A hosting provider runs our servers and stores our data in data centres in North America. Sentry receives our crash and error reports and keeps them in the United States; it is set not to keep your IP address. So your information may be kept outside your own country.

Outside Europe. When these companies keep your information outside the European Economic Area, it is protected by safeguards approved by the European Commission: the EU–US Data Privacy Framework or standard contractual clauses. Write to us if you would like to know more about them.

We do not share your information with anyone else.

How long we keep it

We keep your information for as long as you have an account. An anonymous account is deleted, with everything in it, once the app hasn’t used it for a year. Movement data is kept until you stop sharing or delete your account. Crash and error reports are deleted after at most 90 days.

Your choices

Stop sharing movement data. Open your profile in the app and turn off “Train the coach”. Your phone stops sharing straight away. The movement data you already shared is deleted from our servers as soon as your phone is next connected to the internet.

Hide your name in the league. Turn off “Show my name” on the League tab.

Delete your account. Open your profile in the app and choose “Delete account”, or “Delete my data” if you never signed in. You can also use our account deletion page: sign in with Google, or, for an anonymous account, enter the deletion code shown in your profile in the app.

Your rights

You can ask us for a copy of the information we hold about you, in a form you can take elsewhere. You can ask us to correct it, to delete it, or to stop or limit a use you object to. You can take back your consent to share movement data at any time; that does not affect what was done before.

To use any of these rights, write to ceo@superfeedback.ai. We answer within one month and it costs nothing.

If you think we have handled your information wrongly, you can complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or to the data protection authority where you live.

What happens when you delete your account

You are signed out on every phone straight away, and your sign-in details are deleted immediately. Everything else we hold about you, including any movement data you shared, is deleted within 24 hours. We keep only a note that an account was deleted and when, so that the deletion can be completed. Backups kept by our hosting provider may hold deleted information for up to 30 more days before it is removed for good. Crash and error reports are not linked to your account, so they are not part of this; they are deleted after at most 90 days.

Changes to this policy

If we change this policy, we will update the date at the top of this page. The app will ask you again before any movement data is shared under a new version.